Department: GateKeeper
Supporting Clients Through Strategic Operations
Michelle serves as a GateKeeper Client Manager on the Operations Team at Golden Shovel, where she partners directly with clients to ensure their websites, content, and digital presence stay updated, effective, and aligned with their goals. Michelle brings an energetic, upbeat presence to every interaction and is passionate about helping clients succeed and building meaningful connections.
Before stepping into this role, Michelle contributed to Golden Shovel’s growth as both a Business Development Representative (BDR) Team Lead and a Territory Sales Manager. Her experience in client outreach, relationship-building, and strategic planning provides a strong foundation for her work supporting communities through digital engagement.
Outside of Golden Shovel, Michelle serves as the Social Media Director for Inspiring Hands, a nonprofit organization that raises funds for individuals with special needs to attend equestrian camps—highlighting her deep commitment to service, growth, and community.
Experience our Economic Development Resource Learning Center!
Economic development is an ever-changing endeavor optimized through the utilization of the latest resources and technologies. Golden Shovel Agency’s Economic Development Resource Learning Center is a compilation of years of experience-based knowledge.

ShovelTalk Podcast
Business success comes to life with the Golden Shovel Agency economic development podcasts!

Expert Webinars
Golden Shovel Agency economic development webinars are at the forefront of economic development trends and technologies.

Educational Materials
Stay on top of economic development industry standards and trends.
Economic Development News that is Relevant to You!
This is your place to keep up with economic development industry standards, trends, and the latest news. Stay up-to-date by getting bi-weekly emails through Golden Shovel Agency’s newsletter! In it, we share thought leadership insights, solutions and actionable tips you can use.
A Database of Resources to Make Your Life Easier!
Economic development is an ever-changing endeavor optimized through the utilization of the latest resources and technologies. Golden Shovel Agency’s Economic Development Resource Learning Center is a compilation of years of experience-based knowledge.
The Economic Gateway Content Management System
Nothing delays economic development more if a prospective client, site selector, or business owner views a website with outdated information. The features of the Economic Gateway system ensure your website presents the absolute best you and your community have to offer. The combination of the following modules delivers the absolute best economic development content management system possible!
Comprehensive video tutorials are available for the CMS as a whole and the individual modules below. Just login and click on the 'bell' in the top right corner!

Get The Economic Developer's Edge Right To Your Inbox
