Join Our Team!

Golden Shovel Agency is recruiting for a GateKeeper Client Manager for a fully remote, contract position. The GateKeeper Client Manager will be responsible for providing excellent customer service to their assigned clients and will be their first line of contact. The GateKeeper Client Manager will be able to understand our client's strategic goals and objectives and become a trusted part of our client's team. They will work with our clients and other members of the GSA team to make design changes, create custom content, and other projects as requested by the client. 

A GateKeeper Client Manager serves as a client’s personal account and project manager to ensure that communication and marketing needs are met on a monthly basis. The ideal candidate for this role will be able to demonstrate flexibility, excellent customer service, eagerness to learn, and be detail-oriented.

Responsibilities:

• Meet monthly with assigned clients.
• Respond to all client requests within 48 hours.
• Examine website and social media analytics and review with clients.
• Complete website update requests and/or escalate requests to the development team, as needed.
• Coordinate and/or assist with client projects, as needed.
• Attend weekly team meetings and other meetings, as needed.
• Introduce Golden Shovel features and services as requested by the client to solve their issues.
• Training on new Economic Gateway Content Management System functionality, as needed.

Qualifications or Experience:

• Project Management Experience in a Relevant Field (two years)
• Customer Service Experience (two years)
• Bachelor's degree in marketing, communications, or economic development is preferred.
• Experience working in website content management systems (WordPress, Drupdal, Wix, etc.)
• Experience in Social Media Management 
• Experience in Google Suite 
• Experience in Zoom or Other Virtual Meeting Tools
• Experience in Adobe Creative Suite and/or Canva.
• Ability to work remotely with little or no supervision.
• Communication Skills
• Attention to Detail
• Organization Skills

The GateKeeper Client Manager role is a fully remote, contract position. The contractor must provide their own work space, equipment, software, and internet connection. Apply now and be part of an innovative organization at the forefront of economic development communications.

Golden Shovel Agency is seeking a web designer for project-based contract work on non-commerce website designs. The ideal candidate is someone who is specifically a web designer and is well-versed on the requirements and abilities of design within the web environment. This is a remote position so they need to be able to work independently and meet their deadlines. We are looking for someone who is able to produce a polished, professional tone in their designs, and who will bring a fresh and different design aesthetic to our team.

Responsibilities

• Conceptualize and create intuitive, engaging, and brand-consistent web experiences
• Produce a polished, professional tone in their designs
• Be able to design to accommodate a lot of content
• Be able to create a homepage and subpage design

Requirements

• Designs must be created in Adobe Photoshop as layered PSDs, or possibly Adobe XD. Please inquire for details if Adobe XD is your preferred software. (we don't accept Figma for the designs).
• Layout must comply with the Bootstrap 5 responsive framework.
• Location map files must be created in Adobe Illustrator as layered vector artwork.
• All working files are due upon completion of the project and become the exclusive property of Golden Shovel Agency.

Qualifications

• Bachelor's degree or equivalent experience in web design
• Bring a new and creative look to the job
• Adobe Photoshop, Adobe Illustrator
• Ability to work with Bootstrap 4/Bootstrap 5 responsive framework
• Preference is given to designers with 2+ years experience

The timeline for a standard website design project is 2 weeks from initiation (designer's receipt of project brief and materials and/or kick off call) for internal creation and revision of the designs, plus additional time as needed for client revisions until sign-off is achieved.

Please submit your resume, portfolio, and pricing information if you are interested in being considered for design contract offers.

The Content Division of Golden Shovel Agency is recruiting for a Content Writer on a contract basis. The Writer will be responsible for working directly with the Director of Content and Publishing team to complete content for Golden Shovel clients.

One of the most important aspects of this job is the ability to be creative! As a content writer, you are given information on the client, along with their key priorities. It is then up to you to create the content plan for the year and write twelve articles based on the agreed upon topics. The words you write will help to shape people’s perceptions of communities, organizations and initiatives. That’s powerful and so we need a writer who trusts their own voice, their ability to paint a picture, to tell a story and communicate in a persuasive manner.

The successful candidate will possess experience in content writing; the ability to develop compelling headlines and copy; the ability to organize complex information into logical and readable web content; excellent grasp of grammar and style; strong vocabulary; the ability to proofread and edit with great accuracy; strong project and organizational skills; and strong collaborative skills. Individual must have excellent computer skills and ability to work in Google Drive.

Responsibilities

• Plan, research, write and edit content
• Develop/write content that demonstrates a strong understanding of the client's brand, target audiences, and their message and communication standards 
• Research communities, programs and  initiatives. You must enjoy learning to work here!
• Attend client and internal meetings via Zoom
• Communicate effectively with clients and the internal team 
• Meet agreed upon deadlines 

Requirements

• Bachelor’s degree in a related field required. 
• 1-3 years of experience developing content for online publication (websites, blogs, or articles)
• Strong editing and proofreading skills required