Join Our Team!

If you want your work to positively impact people’s lives, Golden Shovel Agency is the place for you! Our team plays an important role in the development and growth of communities across North America and the world.

Join our team to work with incredible communities and the economic developers working to make change. You can help to tell their story through multimedia and cutting edge communications strategies.

The available jobs at Golden Shovel Agency are listed below. If you are interested in learning more about our job openings, email our Director of Remote Work and Recruitment, Amanda Jenkins.

Current Openings

GateKeeper Technical Specialist

We are seeking a detail-oriented and technically skilled individual to join our GateKeeper Services team as a GateKeeper Technical Specialist. In this role, you will provide crucial support to ensure the smooth functioning of our client websites. 

Responsibilities:

  • Collaborate with the customer service team to assist in various website content maintenance tasks (primarily through a CMS).
  • Demonstrate proficiency in HTML, CSS and PHP to effectively manage website customization requests.
  • Efficiently handle and fulfill all portal requests, including but not limited to:
    • integration and troubleshooting of third-party tools like GIS Planning, SizeUp, and Chamber Master into websites.
    • accommodate custom styling requests to enhance website aesthetics and functionality.
    • implement content edits that are beyond the scope of the GateKeeper team's capabilities.
    • actively troubleshoot and resolve website issues as they arise.
    • complete SEO, accessibility, responsiveness, and performance maintenance and improvement requests.
    • escalate complex requests to Moonbase for further assistance when necessary.
  • Take ownership of the production of upsell requests such as child sites, microsites and MapTools, ensuring they align with the organization's branding and objectives.
  • Provide accurate and timely reporting for various projects, including SEO initiatives, to support data-driven decision-making.
  • Attend internal and external meetings to discuss project requirements, progress, and updates.
  • Assist the population and publishing team as needed.

Qualifications:

  • Proficiency in HTML, CSS and PHP is essential.
  • Understanding of and ability to work with database and tabular data.
  • Access to and ability to work with design/photo-editing software (Photoshop, Illustrator, etc.)
  • Previous experience in website management, development, production, or technical support is preferred.
  • Strong problem-solving skills and the ability to troubleshoot technical issues independently.
  • Excellent communication skills and the ability to collaborate effectively within a team environment.
  • Detail-oriented mindset with the ability to deliver high-quality work within specified timelines.
  • Familiarity with content management systems (CMS) is required.

Join our team and contribute to the seamless operation and enhancement of our groundbreaking Economic Development websites. Apply now to become our Gatekeeper Technical Assistant!

Website Designer

Golden Shovel Agency is seeking a web designer for project-based contract work on non-commerce website designs. The ideal candidate is someone who is specifically a web designer and is well-versed on the requirements and abilities of design within the web environment. This is a remote position so they need to be able to work independently and meet their deadlines. We are looking for someone who is able to produce a polished, professional tone in their designs, and who will bring a fresh and different design aesthetic to our team.

Responsibilities

  • Conceptualize and create intuitive, engaging, and brand-consistent web experiences
  • Produce a polished, professional tone in their designs
  • Be able to design to accommodate a lot of content
  • Be able to create a homepage and subpage design

Requirements

  • Designs must be created in Adobe Photoshop as layered PSDs, or possibly Adobe XD. Please inquire for details if Adobe XD is your preferred software. (we don't accept Figma for the designs).
  • Layout must comply with the Bootstrap 5 responsive framework.
  • Location map files must be created in Adobe Illustrator as layered vector artwork.
  • All working files are due upon completion of the project and become the exclusive property of Golden Shovel Agency.

Qualifications

  • Bachelor's degree or equivalent experience in web design
  • Bring a new and creative look to the job
  • Adobe Photoshop, Adobe Illustrator
  • Ability to work with Bootstrap 4/Bootstrap 5 responsive framework
  • Preference is given to designers with 2+ years experience

The timeline for a standard website design project is 2 weeks from initiation (designer's receipt of project brief and materials and/or kick off call) for internal creation and revision of the designs, plus additional time as needed for client revisions until sign-off is achieved.

Please submit your resume, portfolio, and pricing information if you are interested in being considered for design contract offers.

Content Writer

The Content Division of Golden Shovel Agency is recruiting for a Content Writer on a contract basis. The Writer will be responsible for working directly with the Director of Content and Publishing team to complete content for Golden Shovel clients.

One of the most important aspects of this job is the ability to be creative! As a content writer, you are given information on the client, along with their key priorities. It is then up to you to create the content plan for the year and write twelve articles based on the agreed upon topics. The words you write will help to shape people’s perceptions of communities, organizations and initiatives. That’s powerful and so we need a writer who trusts their own voice, their ability to paint a picture, to tell a story and communicate in a persuasive manner.

The successful candidate will possess experience in content writing; the ability to develop compelling headlines and copy; the ability to organize complex information into logical and readable web content; excellent grasp of grammar and style; strong vocabulary; the ability to proofread and edit with great accuracy; strong project and organizational skills; and strong collaborative skills. Individual must have excellent computer skills and ability to work in Google Drive.

Responsibilities

Plan, research, write and edit content
Develop/write content that demonstrates a strong understanding of the client's brand, target audiences, and their message and communication standards 
Research communities, programs and  initiatives. You must enjoy learning to work here!
Attend client and internal meetings via Zoom
Communicate effectively with clients and the internal team 
Meet agreed upon deadlines 

Requirements

Bachelor’s degree in a related field required. 
1-3 years of experience developing content for online publication (websites, blogs, or articles)
Strong editing and proofreading skills required 

Business Development Representative

Golden Shovel Agency is the national leader in digital communications for economic development organizations. Our cutting-edge technology and marketing strategies help economic development teams promote their community and gain the ongoing attention of businesses, site selectors and emerging workforces. Our team is passionate about the success of our client , and we have an all-time client retention rate of 95% (over 14 years).

The Business Development Representative will be responsible for making calls to prospective clients and setting up appointments/meetings for our sales leadership team. This person will be responsible for logging weekly activity (calls, meetings, proposals, leads, etc.) into a robust CRM (Customer Relationship Management). The ideal candidate will be someone who has a positive attitude, embraces introductory conversations, is a self-starter, and is detail oriented.

Come work for a great all-remote team!

Responsibilities:

  • Make outgoing calls from a combination of warm and cold leads
  • Set meetings and appointments for our sales leadership team
  • Attend all initial meetings and select follow-up meetings with your prospects
  • Understand the customer's needs and offer Golden Shovel solutions.
  • Tailor content of sales approach by studying client needs and providing a custom solution.
  • Keep management informed and can accurately assess where sales prospects are in the sales pipeline.
  • Monitor competition by gathering marketplace information and comparing industry solutions.
  • Maintain professional and technical knowledge by attending webinars and learning Golden Shovel's solutions.
  • Contribute to team efforts by accomplishing sales goals and communicating with the team.

Qualifications/Skills:

  • Ability to reach the best contacts, identify initial needs, discuss various value propositions, and set solid meetings for mutual calendars..
  • Prospecting skills
  • Negotiation skills
  • Cold Calling
  • Strong phone communication skills (nimble with topics of conversation)
  • Customer Service

This is a contracted work position. This position has a monthly contracted amount and commission for sales.