Join Our Team!

If you want your work to positively impact people’s lives, Golden Shovel Agency is the place for you! Our team plays an important role in the development and growth of communities across North America and the world.

Join our team to work with incredible communities and the economic developers working to make change. You can help to tell their story through multimedia and cutting edge communications strategies.

The available jobs at Golden Shovel Agency are listed below. If you are interested in learning more about our job openings, email our Director of Remote Work and Recruitment, Amanda Jenkins.

Current Openings

GateKeeper Client Manager

Golden Shovel Agency is recruiting for a GateKeeper Client Manager for an remote contracted position. The GateKeeper Client Manager will be responsible for providing excellent customer service to their assigned clients and will be their first line of contact. The GateKeeper Client Manager will be able to understand our client's strategic goals and objectives and become a trusted part of our client's team. They will work with our clients and other members of the GSA team to make design changes, create custom content, and other projects as requested by the client. 

A GateKeeper Client Manager serves as a client’s personal account and project manager to ensure that communication and marketing needs are met on a monthly basis. The ideal candidate for this role will be able to demonstrate flexibility, excellent customer service, eagerness to learn, and be detail-oriented.

Responsibilities:

  • Meet monthly with assigned clients.
  • Respond to all client requests within 48 hours.
  • Examine website and social media analytics and review with clients.
  • Complete website update requests and/or escalate requests to the development team, as needed.
  • Coordinate and/or assist with client projects, as needed.
  • Attend weekly team meetings and other meetings, as needed.
  • Introduce Golden Shovel features and services as requested by the client to solve their issues.
  • Training on new Economic Gateway Content Management System functionality, as needed.

Qualifications or Experience:

  • Project Management Experience in a Relevant Field (two years)
  • Customer Service Experience (two years)
  • Bachelor's degree in marketing, communications, or economic development is preferred.
  • Experience working in website content management systems (WordPress, Drupdal, Wix, etc.)
  • Experience in Social Media Management 
  • Experience in Google Suite 
  • Experience in Zoom or Other Virtual Meeting Tools
  • Experience in Adobe Creative Suite and/or Canva.
  • Ability to work remotely with little or no supervision.
  • Communication Skills
  • Attention to Detail
  • Organization Skills

Website Designer

Golden Shovel Agency is seeking a web designer for project-based contract work on non-commerce website designs. The ideal candidate is someone who is specifically a web designer and is well-versed on the requirements and abilities of design within the web environment. This is a remote position so they need to be able to work independently and meet their deadlines. We are looking for someone who is able to produce a polished, professional tone in their designs, and who will bring a fresh and different design aesthetic to our team.

Responsibilities

  • Conceptualize and create intuitive, engaging, and brand-consistent web experiences
  • Produce a polished, professional tone in their designs
  • Be able to design to accommodate a lot of content
  • Be able to create a homepage and subpage design

Requirements

  • Designs must be created in Adobe Photoshop as layered PSDs, or possibly Adobe XD. Please inquire for details if Adobe XD is your preferred software. (we don't accept Figma for the designs).
  • Layout must comply with the Bootstrap 5 responsive framework.
  • Location map files must be created in Adobe Illustrator as layered vector artwork.
  • All working files are due upon completion of the project and become the exclusive property of Golden Shovel Agency.

Qualifications

  • Bachelor's degree or equivalent experience in web design
  • Bring a new and creative look to the job
  • Adobe Photoshop, Adobe Illustrator
  • Ability to work with Bootstrap 4/Bootstrap 5 responsive framework
  • Preference is given to designers with 2+ years experience

The timeline for a standard website design project is 2 weeks from initiation (designer's receipt of project brief and materials and/or kick off call) for internal creation and revision of the designs, plus additional time as needed for client revisions until sign-off is achieved.

Please submit your resume, portfolio, and pricing information if you are interested in being considered for design contract offers.

Website Populator

Golden Shovel Agency seeks a patient and self-motivated individual to populate, generate, and format website content (primarily text copy and graphics) through a proprietary CMS. The successful candidate is someone with a passion for the web industry and who constantly seeks to expand their skill set, knowledge, and experience.

Requirements

  • Working knowledge of HTML5/CSS3
  • Familiarity with website Content Management Systems (CMS)
  • Ability and willingness to learn a new CMS
  • Familiarity with (and own copy of) Adobe PhotoShop

Preference will be given to candidates with website population experience, design background, and practical knowledge of SEO.

Primary Responsibilities

  • Website Data Entry/Population
  • Content Formatting/Layout
  • Resizing images using Adobe Photoshop
  • Strict adherence to Section 508 Compliance
  • Content Research and Collection, as needed
  • SEO-related Population
  • Admin support requests

The Content Specialist will work entirely over the internet and must provide their own work space, equipment, software, and internet connection. Work schedule is somewhat flexible but will require partial availability during standard business hours in the continental U.S. for meeting/collaborating with other team members. Consistently meeting deadlines is a must.

Interested candidates must provide their resume and portfolio/examples of population work they have completed.

Graphic Designer

Golden Shovel is seeking a creative Graphic Designer to join our dynamic digital communications company. As a member of our team, you’ll be responsible for translating conceptual ideas into engaging visual content.

Key Responsibilities:

  • Create visually compelling graphics for digital platforms, including social media, websites, ads, reports, and email campaigns.
  • Collaborate with the marketing and/or design team to understand project goals and requirements, ensuring designs meet strategic objectives.
  • Produce high-quality designs within specified timelines.
  • Stay updated on design trends, industry best practices, and emerging technologies to bring innovative ideas to the table.
  • Depending on the candidate, the designer may also contribute to the design of logos and website projects 
  • Ability to attend client meetings and present design concepts

Requirements:

  • Proven experience as a Graphic Designer with a strong portfolio showcasing diverse design projects.
  • Proficiency in graphic design software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign).
  • Strong understanding of digital design principles and user experience.
  • Excellent communication skills and ability to collaborate effectively with team members.
  • Attention to detail and a keen eye for aesthetics.
  • Ability to manage multiple projects and meet deadlines in a fast-paced environment.
  • Knowledge of HTML and CSS is a plus.

If you’re passionate about creating visually impactful designs and thrive in a collaborative environment, we invite you to apply and contribute your artistic expertise to our team.

Creative Project Coordinator

Golden Shovel is seeking a highly motivated and organized Creative Project Coordinator to join our team. The Creative Project Coordinator will work across multiple departments, including Video, Marketing, and Creative Services, to manage client projects and ensure their successful execution. This role is integral in bridging the gap between client objectives and the creative content produced.

Key Responsibilities

  • Project Coordination: Coordinate client projects spanning video production, digital advertising, SEO, email marketing, social media, podcasts, and strategy development.
  • Client Engagement: Meet with clients at various stages of project planning and execution, ensuring their feedback is incorporated effectively.
  • Project Support: Contribute to the overall project success by assisting in the project tasks, as needed. Depending on the candidate, duties may include:
    • Planning and managing digital ad campaigns
    • Creation of social media content
    • Interviewing clients and client contacts 
    • Report generation 

Qualifications

  • Client Understanding: Demonstrated ability to ascertain and comprehend client objectives, with a focus on addressing any discrepancies between client goals and content creation.
  • Campaign Strategy: Proven experience in developing comprehensive campaign strategies based on client objectives and keyword research.
  • Client Communication: Adept at presenting project plans and materials to clients, facilitating effective communication and feedback.
  • Digital Advertising: Hands-on experience in running advertising campaigns on Google, Facebook, LinkedIn, and TikTok platforms.
    Analytics Proficiency: Capable of preparing reports and comprehending analytics data, enabling data-driven decision-making.

Additional Requirements

  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • Proactive problem-solving and a keen eye for detail.
  • The ability to work collaboratively within a fast-paced team environment.

If you are a creative, detail-oriented individual with a knack for bridging client objectives and creative execution, we would love to have you join our team. Apply now and be part of an innovative organization at the forefront of economic development communications.

This is a contract position and starts on a per project basis.

Content Writer

The Content Division of Golden Shovel Agency is recruiting for a Content Writer on a contract basis. The Writer will be responsible for working directly with the Director of Content and Publishing team to complete content for Golden Shovel clients.

One of the most important aspects of this job is the ability to be creative! As a content writer, you are given information on the client, along with their key priorities. It is then up to you to create the content plan for the year and write twelve articles based on the agreed upon topics. The words you write will help to shape people’s perceptions of communities, organizations and initiatives. That’s powerful and so we need a writer who trusts their own voice, their ability to paint a picture, to tell a story and communicate in a persuasive manner.

The successful candidate will possess experience in content writing; the ability to develop compelling headlines and copy; the ability to organize complex information into logical and readable web content; excellent grasp of grammar and style; strong vocabulary; the ability to proofread and edit with great accuracy; strong project and organizational skills; and strong collaborative skills. Individual must have excellent computer skills and ability to work in Google Drive.

Responsibilities

Plan, research, write and edit content
Develop/write content that demonstrates a strong understanding of the client's brand, target audiences, and their message and communication standards 
Research communities, programs and  initiatives. You must enjoy learning to work here!
Attend client and internal meetings via Zoom
Communicate effectively with clients and the internal team 
Meet agreed upon deadlines 

Requirements

Bachelor’s degree in a related field required. 
1-3 years of experience developing content for online publication (websites, blogs, or articles)
Strong editing and proofreading skills required 

Business Development Representative

Golden Shovel Agency is the national leader in digital communications for economic development organizations. Our cutting-edge technology and marketing strategies help economic development teams promote their community and gain the ongoing attention of businesses, site selectors and emerging workforces. Our team is passionate about the success of our client , and we have an all-time client retention rate of 95% (over 14 years).

The Business Development Representative will be responsible for making calls to prospective clients and setting up appointments/meetings for our sales leadership team. This person will be responsible for logging weekly activity (calls, meetings, proposals, leads, etc.) into a robust CRM (Customer Relationship Management). The ideal candidate will be someone who has a positive attitude, embraces introductory conversations, is a self-starter, and is detail oriented.

Come work for a great all-remote team!

Responsibilities:

  • Make outgoing calls from a combination of warm and cold leads
  • Set meetings and appointments for our sales leadership team
  • Attend all initial meetings and select follow-up meetings with your prospects
  • Understand the customer's needs and offer Golden Shovel solutions.
  • Tailor content of sales approach by studying client needs and providing a custom solution.
  • Keep management informed and can accurately assess where sales prospects are in the sales pipeline.
  • Monitor competition by gathering marketplace information and comparing industry solutions.
  • Maintain professional and technical knowledge by attending webinars and learning Golden Shovel's solutions.
  • Contribute to team efforts by accomplishing sales goals and communicating with the team.

Qualifications/Skills:

  • Ability to reach the best contacts, identify initial needs, discuss various value propositions, and set solid meetings for mutual calendars..
  • Prospecting skills
  • Negotiation skills
  • Cold Calling
  • Strong phone communication skills (nimble with topics of conversation)
  • Customer Service

This is a contracted work position. This position has a monthly contracted amount and commission for sales.